Support & Resources

ClearView support and resources at your service.

Our support team is focused on one goal: your organization’s long-term success.

Nonprofit Support

Support when you need it

The Customer Service team is ready to help. You’ll receive knowledgeable, prompt service and support to help you effectively use ClearView CRM fundraising software and manage your fundraising activities. 

ClearView CRM customer support is centered around you and your organization. With more than 30 years of fundraising software experience under our belt, our support team is ready to help you make the most of ClearView CRM.

Support Desk

ClearView CRM Support Desk makes it easy to find a solution to your questions! Browse our knowledge base or submit your questions here for the quickest resolution.

Call Us

For urgent requests, call 800.442.9211 to contact the ClearView CRM Customer Support team. ClearView customer support is available from 8:30 a.m. to 5:30 p.m. ET (Eastern Time), Monday through Friday (excluding holidays).

Email

If you cannot access the ClearView CRM Support Portal, you can email your questions and support issues directly to our Customer Support team at support@doubleknot.com.

Training

Let ClearView CRM training grow your skills. Choose from standard training on nearly any topic, or ask us to customize a session for your organization.

Achieve your fundraising goals by taking full advantage of ClearView CRM. Get the most out of your technology investment with comprehensive product training that fits your individual needs and schedule. 

ClearView Online training

Helping nonprofits achieve their goals.

Streamlined operations. Innovative technology. Exceptional support.